Updated May 12, 2021
At Pro Install & Design LLC (“Company“, “we“, “us“, “our“), we are committed to protecting your personal information and your right to privacy.
TABLE OF CONTENTS
Personal Information you disclose to us
In Short: We collect personal information that you provide us.
We collect personal information that you voluntarily provide us when you express interest in obtaining information about our products and Services, when you participate in activities on our Website, or otherwise when you contact us.
The information we collect depends on the specifics of your interactions with us and our Website, the choices you make, and the products and Services you use. The personal information we collect may include the following: names, phone numbers, email addresses, mailing addresses, billing addresses, contact preferences, contact or authentication data, and other similar information.
All personal information that you provide us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Website.
We automatically collect certain information when you visit, use, or navigate our Website. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and other similar technologies.
Information collected from other sources
In Short: We may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide services to you and update our records, we may obtain information about you from other sources, such as public databases, data providers, and other third parties. This information may include mailing addresses, email addresses, phone numbers, intent data (or behavior data), Internet Protocol (IP) addresses, social media profiles, and social media URLs.
We may use the information we collect or receive:
To post testimonials.
To request feedback.
To send you service information and/or information about changes to our terms, conditions, and policies. To protect our Services.
To enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract.
To respond to legal requests and prevent harm.
To fulfill and manage your orders.
To deliver and facilitate delivery of services.
To respond to inquiries/offer support.
For other business purposes.
In Short: We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
Vendors, Consultants, and Other Third-Party Service Providers:We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. We may allow selected third parties to use tracking technology on the Website, which will enable them to collect data on our behalf about how you interact with our Website over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, pages, or features,
and better understand online activity. Unless described in this policy, we do not share, sell, rent, or trade any of your information with third parties for their promotional purposes.
Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice.
4. WHO WILL YOUR INFORMATION BE SHARED WITH?
We may share information with the following categories of third parties:
Cloud Computing services
Communication & Collaboration Tools
Data Analytics Services
Data Storage Service Providers
Finance & Accounting Tools
Order Fulfillment Service Providers
Performance Monitoring Tools
Sales & Marketing Tools
Website Hosting Service Providers
6. DO WE COLLECT INFORMATION FROM MINORS?
We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Website.
7. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
8. DO WE MAKE UPDATES TO THIS POLICY?
We may update this privacy notice from time to time. The updated version will be indicated by an updated “Updated” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.